Our People and Processes
Developing clear responsibilities, processes, controls and standards enable the right people to take the most appropriate action - delivering effective customer outcomes.
Providing effective, sensitive customer support sets us apart from our competition. But to make it happen, we have to build a customer support team that has the skills and temperament to effectively solve your customer's issues and positively represent your company, day after day. One of the first things we look for is whether or not they are passionate about helping others.
It all starts with getting the right people for the role
- All personnel exclusively employed
- Full background checks (Bank standard pre-employment screening)
- Comprehensive ‘on-boarding’ induction
- Extensive TCF training
- Anti-money laundering training
- Data protection training
- Shadowed probation period
Four divisions, one team, great results!
Anglia UK has four independent divisions, although the real advantage is the ability to deliver a blended approach to meet client needs. This means each division understands how and where they fit within the portfolio of services. Building in a 'ever ready state' to respond to multi-division projects at a moments notice.
Come see our operation, we guarantee it will surpass your expectationsSee each of the four dedicated divisions operating from our secure, access controlled, command centre - located within our thirty two acre site with secure vehicle compound. We will demonstrate our leading edge technology platforms, evidenced based compliance and world class training. Arrange your visit to our command centre and see how we operate and how it benefits you. |
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